ORDER PROCESSING & DELIVERY INFORMATION

At ES BEAUTY CLOSET, we are dedicated to providing an efficient and reliable shopping experience. Below is a detailed breakdown of our order processing and delivery policies

Processing Time

• All orders are processed within 1 business day.
• Orders placed before 12 PM will be dispatched the same day.
• Orders placed after 12 PM will be dispatched the next business day.
• We operate on business days only (Monday to Friday). Orders placed on Weekends or public holidays will be processed on the next available business day.

Delays:

• While we make every effort to dispatch your order promptly, there may be occasional delays during periods of high demand. If there is a significant delay, we will inform you as soon as possible via WhatsApp.

Delivery Rates and Estimates

We use DOMEX & FARDAR EXPRESS for all Deliveries

Estimated Delivery Time

• 1-3 business days is the typical delivery window, depending on the delivery location.
• Delivery times may vary during peak periods or due to unforeseen circumstances.

Delivery Charges

• Free Delivery for all orders

Shipment Confirmation and Order Tracking

Order placement, confirmation, and payment for all the orders are done online.

Once we received your payment, you will receive a Order Confirmation Via e-mail

For real-time tracking updates or inquiries, please contact us via:

• WhatsApp: +94713655151 / +94719108282
• Email: info@esbeautycloset.lk

Our customer support team is available Monday to Saturday (9 AM to 10 PM) to assist with any delivery-related questions or issues